Returns Policy

Right of return

If the agreement between the buyer and Barolo & Co can be regarded as a distance contract, the buyer has the right to cancel the distance purchase without giving reasons for a period of fourteen days after receipt of the wine. In order to terminate the agreement, the buyer must notify Barolo & Co within the aforementioned period via the e-mail address barolowijnimport@gmail.com.
The buyer must return the received wines to Zenegroen 20, 8935 KK in Leeuwarden within five working days after termination.
In order for the buyer to be able to prove that the delivered wines have been returned on time - no later than five working days after the cancellation - the buyer must ensure that he is in possession of proof of delivery by post.
Returning the delivered wines is entirely at the expense and risk of the buyer. In the event of return, the wines must be returned in the same condition as they were delivered, namely unused and undamaged, in the original and complete packaging and packaging materials, including the original packing slip.
After receiving the product you have returned, the purchase amount will be refunded within 30 days to the account number known to Barolo & Co. If Barolo & Co discovers damage and/or other imperfections with regard to the returned item, we reserve the right not to issue a (full) refund.