Refund policy

If the agreement between you and Barolo & Co is a distance contract, you have the right to withdraw from your purchase within 14 days of receiving the wine, without giving any reason.

To do so, please use the withdrawal form.

After withdrawing, please return the wines within 14 days to:

Barolo & Co
Zenegroen 20
8935 KK Leeuwarden
The Netherlands

Always keep proof of shipment as evidence that you returned the wines in time.

The costs of returning the wines are at your expense, unless we agree otherwise with you.

Where reasonably possible, please return the wines in their original condition: unopened, undamaged and in their original packaging.

As soon as we have received and checked your return, we will refund the purchase amount, including the standard shipping costs, within 14 days, using the same payment method you used for your order.

If the product has lost value because you handled it more than was necessary to establish its nature, characteristics and functioning, we may deduct this loss in value from the amount to be refunded.