Refund policy
If the agreement between the buyer and Barolo & Co can be considered a distance contract, the buyer has the right to cancel the distance purchase within fourteen days of receiving the wine without giving any reason. To cancel the agreement, the buyer must notify Barolo & Co within the specified period via email at barolowijnimport@gmail.com.
The buyer must return the received wines to Barolo Wijnimport, p.a. Zenegroen 20, 8935 KK, Leeuwarden, no later than ten working days after cancellation. To prove that the delivered wines were returned on time, the buyer must ensure they have proof of postage.
The return shipment of the delivered wines is entirely at the expense and risk of the buyer. In case of return, the wines must be returned in the same condition as delivered, namely unopened, unused, and undamaged, in the original and complete packaging.
After receiving the returned product, the purchase amount will be refunded within 30 days to the account number known to Barolo & Co. If Barolo & Co identifies any damages and/or other discrepancies regarding the returned product, we reserve the right not to proceed with (full) reimbursement.
The buyer must return the received wines to Barolo Wijnimport, p.a. Zenegroen 20, 8935 KK, Leeuwarden, no later than ten working days after cancellation. To prove that the delivered wines were returned on time, the buyer must ensure they have proof of postage.
The return shipment of the delivered wines is entirely at the expense and risk of the buyer. In case of return, the wines must be returned in the same condition as delivered, namely unopened, unused, and undamaged, in the original and complete packaging.
After receiving the returned product, the purchase amount will be refunded within 30 days to the account number known to Barolo & Co. If Barolo & Co identifies any damages and/or other discrepancies regarding the returned product, we reserve the right not to proceed with (full) reimbursement.
